Frequently Asked Questions
Iman General Trading stands out for its proven reliability, global sourcing network, and deep expertise in electric vehicles, agricultural commodities, and industrial machinery. Headquartered in Ethiopia, we offer end-to-end trade solutions—from sourcing and quality control to logistics and after-sales support—backed by strict compliance with Incoterms and international trade laws. Our commitment to transparency, punctual delivery, and sustainable business makes us a trusted long-term partner in global trade.
We provide a range of electric vehicles, including passenger cars, commercial vans, and two-wheelers, sourced from reputable manufacturers to ensure quality and reliability.
Our procurement process involves rigorous quality checks and compliance with international standards to guarantee that all electric vehicles meet safety and performance criteria.
Yes, we offer a comprehensive after-sales service, including the availability of genuine spare parts and maintenance support to ensure the longevity of your electric vehicle.
We specialize in exporting high-quality agricultural commodities such as beans, pulses, and grains, sourced from trusted local farmers and cooperatives.
Our agricultural products undergo strict quality control measures, including laboratory testing and certification, to meet international food safety standards.
Absolutely. We have the capacity and logistics network to manage large-scale orders, ensuring timely delivery and compliance with import regulations of the destination country.
We supply a diverse range of industrial machinery, including construction equipment, manufacturing machines, and agricultural tools, tailored to meet various industry needs.
Yes, we offer installation services and operational training to ensure that your team can effectively and safely use the machinery.
Our after-sales support includes prompt technical assistance, availability of spare parts, and maintenance services to minimize downtime and keep your operations running smoothly.
Our payment terms are flexible and can be discussed during the negotiation process to accommodate the specific needs of our clients.
Yes, we strictly adhere to international trade laws and standards, including Incoterms, to ensure smooth and lawful transactions across borders.
We have a robust logistics network that allows us to manage shipping efficiently, ensuring that products are delivered safely and on time to our clients worldwide.
Yes, our experienced team can handle all aspects of customs clearance, making the import and export process hassle-free for our clients.
